Can I request a copy of all my personal data from murah qq?

Yes. Submit a 'Data Access Request' via live chat or email (support@murahqq.club). We provide an export of your account details, transaction history and device logs within two business days.

Reference

Privacy Policy: How We Keep Your Account Safe

When you open an account at murah qq, we collect minimal personal information — your name, contact details, and payment method — only to verify your identity and…

Data you controlTransparent retentionYour right to access

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What Data We Collect and Why

murah qq Service availability depends on jurisdiction. Users are responsible for checking local law before access.

murah qq collects information in three categories: account details (name, email, phone), payment data (DANA, OVO, GoPay, QRIS account identifiers and transaction records), and device information (IP address, browser type, device model) to detect fraud and ensure compliance with local law. We collect only what is

1
necessary to operate your account, process your withdrawals, and meet where local law permits requirements. Your password is encrypted and never stored in plain text. We do not combine your murah qq account with external profiling systems, and we do not share payment details with third
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parties outside the transaction settlement process.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Request Data Access or Changes

SECURITY IN PRACTICE

How We Handle Your Privacy Every Day

Payment Data Isolation

DANA, OVO, GoPay and QRIS credentials are stored in a separate encrypted vault and never displayed in your account history. Settlement partners see only transaction amounts and timestamps, not your full account details.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to count page visits — never for selling to advertisers. Clear your browser cache to remove all murah qq cookies. They expire automatically after 30 days of inactivity.

Data Retention Timeline

Account details are kept for the lifetime of your account. Payment records are retained for three years (where local law permits) to satisfy dispute resolution. Deleted accounts are anonymised after 90 days but may remain in backups for six months.

Third-Party Sharing

We share data only with payment processors, fraud-detection vendors and where local law permits, regulatory authorities. We do not rent, sell or trade your information to marketers or data brokers.

Account Security Steps

Set a strong password in Settings > Security. Enable two-factor verification via SMS or email. We never ask for your password in support chats or emails — if someone does, report it immediately.

Withdrawal Verification

When you request a withdrawal to DANA, OVO, GoPay or QRIS, we confirm your account identity and match your registered phone number before funds leave. Fraud alerts are sent to your contact email.

Privacy Questions You Might Have

Yes. Go to Settings > Account > Close Account and confirm. We anonymise your personal data within 90 days but keep transaction records for three years where local law permits for dispute resolution. Contact our support team if you want to confirm deletion completion.

Your payment credentials are encrypted and stored separately from your account login. We do not display them in your transaction history. Only settlement partners see transaction amounts. All transfers use industry-standard SSL encryption.

Your session expires automatically after 30 minutes of inactivity. You can also manually log out all active sessions from Settings > Security > Active Sessions. We recommend not storing your password in the browser on shared devices.

No. We use your email and phone only for account verification, withdrawal confirmations, and fraud alerts. We do not rent, sell or trade your contact details. You can opt out of marketing emails in Settings > Notifications.

Yes. Submit a 'Data Access Request' via live chat or email ([email protected]). We provide an export of your account details, transaction history and device logs within two business days.

We log your IP and device model to detect account takeovers, fraud patterns and country access changes. We do not sell this data. Logs are kept for one year. If you see unfamiliar devices in your active sessions, contact support immediately.

We email you a notification 14 days before any material privacy policy change and ask for your consent. You can review changes in the Settings > Legal section any time. Continued account use after the change date means acceptance.

Privacy Policy: How We Keep Your Account Safe

How to Request Data Access or Changes

How We Handle Your Privacy Every Day

Payment Data Isolation

Cookie and Tracking Policy

Data Retention Timeline

Third-Party Sharing

Account Security Steps

Withdrawal Verification

Privacy Questions You Might Have

01 Can I delete my account and all my data from murah qq?

02 How do I know my DANA, OVO, GoPay and QRIS details are safe?

03 What happens if I forget to log out on a shared device?

04 Does murah qq sell my email or phone number to third parties?

05 Can I request a copy of all my personal data from murah qq?

06 What do you do with my IP address and device information?

07 How do I know when the privacy policy changes?

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